44ak Privacy Policy

1 Introduction and Applicability

This privacy policy ("Policy") applies to the operation of the 44ak platform and website https://44ak.cam ("Platform"). This Policy explains how we, 44ak ("we", "us"), collect, store, use, and disclose the personal information of our users ("you", "User").

By using our 44ak platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this Policy, please refrain from using our platform.

This Policy should be read alongside our Terms and Conditions and Responsible Gaming policy. Together, these documents form the legal basis of our relationship with our users.

2 What Information We Collect

We collect various types of information that are necessary for providing and improving our services. The information collected is divided into the following categories:

a. Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number
• Email address
• Username and password

b. Financial Information

• bKash, Nagad, Rocket account numbers or transaction references
• Bank account details (where required)
• Deposit and withdrawal history

c. Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Login time, date, and location
• Session logs and cookie data

d. Gaming Activity Information

• Betting history and amounts
• Win and loss records
• Play time and preferences
• Activity logs on the platform

3 How We Collect Information

44ak collects user information through various methods. Detailed descriptions of each method are provided below:

Direct Collection

Information you provide during the registration process, such as your name, email, date of birth, and identity documents, is collected directly. Financial information is also collected directly during payment processing.

Automatic Collection

While you use our platform, our servers automatically record information about your device, browser, and network. This includes IP address, click tracking, page views, and session duration.

Through Third Parties

For the purpose of identity verification and fraud prevention, we may use trusted third-party services that supply information from publicly available sources or approved sources.

4 Purpose of Using Information

We use the information we collect for the following legitimate purposes:

We will never use your information beyond the purposes stated above, and we will not sell it to third parties for marketing.

5 Data Storage and Security

To ensure the security of your information, 44ak has adopted technical and administrative measures that meet international standards.

Technical Security Measures

• Use of SSL (Secure Socket Layer) encryption for all data transmission
• AES-256 encryption for sensitive information
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

Data Retention Period

We will retain your information for as long as your account is active or as needed to provide services. Financial transaction records will be retained for a defined period after account closure to meet legal obligations. Records may be kept for an extended period if needed for investigation of suspicious activity.

Data Breach Response

In the event of a data breach, we will notify affected users and, where applicable, the relevant regulatory authority as quickly as possible in accordance with applicable law.

6 Sharing Information with Third Parties

44ak never sells your personal information or shares it for marketing purposes. However, we may share information with third parties in specific circumstances:

Payment Providers

To complete transactions, we share the necessary financial information with bKash, Nagad, Rocket, and our banking partners. These providers operate under their own privacy policies.

Game Software Providers

Our game providers, including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming, may access limited technical data for the functioning of their platforms.

Legal Obligations

Information may be disclosed as required by court order, legal process, or government directive. Information may also be shared with law enforcement agencies to assist in investigations.

Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Users will be informed in advance in such cases.

7 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies that improve your browsing experience and ensure the functionality of our services.

Essential Cookies

These cookies are necessary for the core functionality of the platform, such as maintaining login status, session management, and security verification. They cannot be disabled.

Functional Cookies

These cookies are used to remember your preferences such as language settings, game preferences, and display settings.

Analytics Cookies

These cookies are used to understand how users interact with our platform. The data collected is anonymous and is used to improve our services.

You can control or reject most cookies by changing your browser settings. However, disabling essential cookies may cause some platform functionality to not work properly.

8 Your Rights and Choices

You have the following rights regarding your personal information:

• Right to Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction or updating of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though this may not apply to records held under legal obligations.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to certain types of processing of your information.

To exercise these rights, please contact us at [email protected]. We will endeavour to respond to your request within 30 working days.

9 Protection of Minors' Information

44ak is a platform for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

We take age verification steps at the time of registration. If it comes to our attention that a minor is using our services, we will immediately close that account and delete the information collected.

If you believe a minor is using our platform, please notify us immediately.

10 Policy Changes and Updates

We may update this privacy policy from time to time. Before changes take effect, we will post a notice on the platform and update the "Last Updated" date at the top of the document.

For significant changes, we will send a notification directly to your registered email. Continued use of the platform after changes have been made will be considered as your agreement to the updated policy.

We can provide previous versions of the policy upon request. Please contact our support team for this.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform

We take your privacy complaints seriously and will try to resolve them as quickly as possible.